Registering on our website will facilitate the purchasing process and you will not have to enter your details in the future. You will be able to easily check the status of your order and you will receive information about all our news and suggestions.

Yes, all prices in the online shop include VAT.

If you are interested in a product that is out of stock on our website, please do not hesitate to send us an email to info@nannak.com and we will inform you about the process of restocking the desired product. They can usually be reserved.

Yes, if you have a shop and want to sell NANNAK products, it is possible to order wholesale. For information and wholesale prices, please contact us by email at info@nannak.com or call us on (+34) 601476198.

Choose the desired product. Before making a purchase, we advise you to check all our products to see which one best meets your needs. In case of doubt, you can always contact us by email: info@nannak.com and we will answer you as quickly as possible.

Register as a customer. All users must register in order to make any purchase through our online shop. By registering, the user declares that he/she has the legal capacity to conclude this contract and is therefore subject to these general terms and conditions of sale.

Choose the delivery address. We are aware that the delivery address may not coincide with the billing address, so you can change it when you place your order.

Transport characteristics. You will be able to check where your product is at any time. When you make the purchase we will inform you of your tracking number so that you can be aware of the status of the shipment.

Payment method. Once the order is completed and on the checkout page, you can apply if you have any Promotional Code and choose the payment method.

Consult the e-mail and follow up the product.

To guarantee your order, you will receive a confirmation email. If this is not the case, please contact us at info@nannak.com.

The delivery time will vary depending on the place and type of shipment. The delivery time will vary depending on the place and type of shipment. As a general rule, orders within Spain will take 72 hours from confirmation of payment and between 3 to 7 days for the Balearic Islands and Europe. You can always track your order using the tracking number that you will receive. If you need it urgently you should write an email to info@nannak.com or call (+34) 601476198 and we will activate urgent delivery. You should bear in mind that if the order is placed on weekends or holidays, it will be sent the first working day after the day of purchase. In case of payment by bank transfer, the shipment will not be sent until we receive proof of payment.

If you receive a defective product or the product does not match the order, you must send an email to info@nannak.com with the subject: DEFECTIVE or WRONG ITEM, indicating your full name together with the order number (see invoice) and detailing the comments you consider appropriate to solve the problem. You will also have to specify whether you prefer an exchange for another product or a refund. You will receive an email reply as soon as possible.

Now you can give a BABY CARE STATION to whoever you want using the NANNAK GIFT CARD. The recipient of the gift will receive the gift card with a personalised message (the one you want) and will only have to decide the colour of the BABY CARE STATION and not worry about the rest.

* Shipping costs are included in the price for the peninsula and in case you want to send to other European countries or to the islands, please consult first at info@nannak.com.

** The gift card can be used on our website for an unlimited period of time and the colour chosen must be one of those in force at the time of exchanging the card for the baby care station.